Privacy Policy

At E-SIDE FLOW (AARON CLOTHING, SHOP NO: 10-11, LEVEL-2, BLOCK- C, BASHUNDHARA CITY SHOPPING Mall, Dhaka), your privacy is extremely important to us. This policy explains what information we collect, how we use it, and the choices you have when you shop on esideflow.com.

1. Information We Collect

• Contact & delivery details: name, mobile number, email address, district, thana, postcode and delivery address — needed to deliver your order and contact you about it.
• Order details: products purchased, sizes, colors, quantities, coupon used and payment method.
• Payment details: for bKash/Nagad you share only your wallet number on our checkout; card payments are processed over encrypted connections and we never store full card numbers on our servers.
• Technical data: device type, browser and anonymised browsing behaviour used to improve the store.

2. How We Use It

• To process, deliver and support your orders (including courier calls from Pathao / Sundarban).
• To handle exchanges, returns and refunds.
• To prevent fraud and abuse of coupons or COD orders.
• To send order updates and, only with your consent, offers and new arrivals.

3. Sharing

We share delivery details only with our courier partners for fulfilment, and payment references with the relevant mobile-financial-service provider. We never sell your personal data.

4. Cookies

We use minimal local storage (your bag and wishlist on your own device) and standard analytics cookies to understand store performance. You can clear site data in your browser at any time.

5. Your Rights

You may ask for a copy, correction or deletion of your personal data at any time by contacting esideflow7@gmail.com or 88-01320462060. Marketing messages always include an opt-out.

6. Data Security

Our checkout runs over encrypted HTTPS, admin access is restricted, and customer records are stored securely. No method is 100% secure, but we apply reasonable industry safeguards.